Return Policy
At bySharperImage.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following terms:
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original packaging, and in resalable condition.
- Proof of purchase (order number or receipt) is required for all returns.
Non-Returnable Items
Certain items cannot be returned, including:
- Personalized or custom-made products.
- Items marked as “final sale” at the time of purchase.
- Products without original packaging or tags.
How to Initiate a Return
To start a return, please visit bySharperImage.com and follow the instructions in the Returns section. You will receive a confirmation email with further details once your return is processed.
Refund Process
- Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect your return.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
If you need to exchange an item, please return the original product and place a new order on bySharperImage.com.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately for assistance. We will arrange for a replacement or refund as needed.
For any questions regarding our return policy, please visit bySharperImage.com for support
